Signs it's time to call
- A leaking backflow assembly
- A testing notice from the water provider
- Changes to irrigation or water connections
What to do before the visit
Keep the notice, assembly details, and any prior test records available. Do not bypass or remove a backflow device. If water quality is in question, follow your water provider’s instructions.
Get to the cause, then choose the repair.
The correct next step depends on the device, connection, and local water-provider requirements. Call to confirm whether the specific assembly service, testing, and any required tester credentials are available for your job.
When you call, describe when the problem started, whether it is getting worse, and any previous work in the area. Share the property address and any access restrictions so the visit can be planned.
What affects the cost?
Assembly type, condition, accessibility, required testing, and reporting requirements affect the work. Confirm what is included before scheduling.
Ask for the assessment process, any visit or diagnostic charges, and the proposed repair price. Understand what is included before authorizing work. A phone conversation helps establish the next step; it does not replace an on-site diagnosis.
Questions about backflow prevention service
Does every property have the same testing requirement?
No. Requirements depend on the water provider, connection, and installed assembly. Follow the notice or guidance from your provider.
Can you confirm certification for my required test?
Call with the notice and assembly information to confirm the required credentials and availability before booking.
Plumbing help in Aurora
We serve Aurora neighborhoods including Meadow Hills, Seven Hills, Heather Ridge, Aurora Highlands, and Tallyn’s Reach. Call with your address to confirm availability for this service.